The Art & Science of Excellent Stakeholder Management

Every professional interacts with stakeholders regardless of their organisational role or level. This includes peers, senior management, direct reports, customers, suppliers, and the wider community. Mastering this skill – the ability to forge, influence, and maintain trust-based relationships – is beneficial and imperative for personal and organizational prosperity. 

Acknowledged universally as a critical driver in workplace effectiveness, stakeholder management skillfully blends the intricacies of art with the precision of science. Crafting excellent stakeholder relationships is essential; it should be approached not as a matter of chance but as a strategic and deliberate practice vital for thriving in today’s interconnected business world.

OBJECTIVE

Participants will learn how to:

  • Identify and Categorise Stakeholders: Learn techniques for stakeholder identification and analysis.
  • Develop Stakeholder Management Strategies: Tailoring strategies to manage different types of stakeholders effectively, different kinds of authority, and connections.
  • Enhance Communication Skills: Improve ways to communicate, influence, and engage with stakeholders, considering their needs and interests.

OUTLINE

  • Measuring Relationship Dynamics
  • Stakeholder Analysis and Mapping
  • Five Principles of Influence
  • Managing Conflicts
  • Goal Setting

WHO SHOULD ATTEND

This workshop is designed for professionals who seek to enhance their communication, negotiation, and relationship-building skills, particularly those aiming to effectively manage and engage with diverse stakeholders in any organisational context.

WHEN (PUBLIC RUN)

  • Wed, 20 Mar 2024 (in-person)
  • Wed, 15 May 2024 (in-person)
  • Thur, 19 Sep 2024 (in-person)

WHERE

Holiday Inn Singapore (Halal Certified)
Orchard City Centre
11 Cavenagh Road
Singapore 229616

COURSE FEES

$550 per pax (Group discounts available). 

Public workshops are conducted in collaboration with CCISG.

For in-house customised workshop, please email to catherine.chai@brocconsulting.com

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