June

Learn how to design the Customer Experience and wow your customers using Service Blueprinting, a powerful, versatile and practical technique that is used by many of the successful companies across the world.

In a consumer-driven world, every company needs to remember that our customers drive our businesses to succeed. As the old business adage goes “A happy customer tells a friend;

In a consumer-driven world, every company needs to remember that our customers drive our businesses to succeed. As the old business adage goes “A happy customer tells a friend;