Every professional interacts with stakeholders regardless of their organisational role or level. This includes peers, senior management, direct reports, customers, suppliers, and the wider community. Mastering this skill – the ability to forge, influence, and maintain trust-based relationships – is beneficial and imperative for personal and organizational prosperity.
Acknowledged universally as a critical driver in workplace effectiveness, stakeholder management skillfully blends the intricacies of art with the precision of science. Crafting excellent stakeholder relationships is essential; it should be approached not as a matter of chance but as a strategic and deliberate practice vital for thriving in today’s interconnected business world.
OBJECTIVE
Participants will learn how to:
- Identify and Categorise Stakeholders: Learn techniques for stakeholder identification and analysis.
- Develop Stakeholder Management Strategies: Tailoring strategies to manage different types of stakeholders effectively, different kinds of authority, and connections.
- Enhance Communication Skills: Improve ways to communicate, influence, and engage with stakeholders, considering their needs and interests.
OUTLINE
- Measuring Relationship Dynamics
- Stakeholder Analysis and Mapping
- Five Principles of Influence
- Managing Conflicts
- Goal Setting
WHO SHOULD ATTEND
This workshop is designed for professionals who seek to enhance their communication, negotiation, and relationship-building skills, particularly those aiming to effectively manage and engage with diverse stakeholders in any organisational context.
If you are a manager and looking to motivate your team, check out our article Inspire With A Powerful Vision for useful tips.
To find out more, contact Broc at catherine.chai@brocconsulting.com